Usage : For SIFF members’ use only. Confidential and not for outside circulation.

Duration : Each session is 30 minutes long.

Mode of Communication: The session will be conducted via an audio call. The expert will reach out to you at the scheduled time.

Punctuality: Please ensure you are available and in a quiet, private space. Late arrivals may reduce your session time.

Purpose: You can use the session for emotional support, structured therapy, or simply to talk and feel heard. No issue is too small.

Expert Consistency: You’ll be assigned one expert to ensure continuity and build a deeper therapeutic relationship over time.

Scheduling: Sessions must be booked in advance. Slots are limited, so timely booking is recommended.

Confidentiality: All conversations are 100% confidential and handled by trained mental health professionals.

Cancellations: If you need to cancel or reschedule, please inform us at least 12 hours in advance to help us accommodate others.

Frequency: Use the helpline on Saturday, June 21, July 19 and August 16 2025